Track91 Track Shiprocket Shipments
Shiprocket

Shiprocket Tracking

Enter your Shiprocket tracking number to view shipment status, transit checkpoints, and delivery progress.

Shiprocket tracking

Enter your tracking number

Get live status and transit history.

How to Track Your Shiprocket Shipment

Three quick steps — free, no login required.

  1. 1

    Find your AWB number

    Check the SMS, email, or order page from your seller or courier. Shiprocket numbers are usually 10 to 15 digits, e.g. 1234567890123 (some partners such as Shadowfax use alphanumeric AWBs).

  2. 2

    Enter it above

    Type or paste the AWB number into the search box at the top of this page and hit track.

  3. 3

    Get live status

    See the current status, every transit checkpoint, and delivery progress in one timeline.

India's Leading E-commerce Shipping Aggregator

Shiprocket Order Tracking

Shiprocket enables e-commerce merchants to ship packages across India and globally using multiple courier partners. Enjoy end-to-end multi-carrier tracking and real-time shipment status updates with Track91.

Supported Courier Networks

Track91 tracks shipments processed by Shiprocket across all major integrated carriers.

Delhivery Surface & Express

Wide coverage and reliable timelines for standard and premium shipping across India.

Blue Dart

Highly secure air express service with guaranteed transit timelines for urgent orders.

Xpressbees

Rapidly expanding express network specialized in handling e-commerce retail and heavy packages.

Shadowfax

Extensive network optimized for e-commerce deliveries, reverse logistics, and hyperlocal options.

DTDC

A household name in logistics, offering robust domestic express and ground services.

India Post

Government-operated postal system offering unmatched last-mile connectivity to the remotest corners.

Shiprocket Key Capabilities

Shiprocket combines multiple technologies to optimize shipping and logistics operations for businesses.

AI-Powered Routing (CORE)

The Courier Recommendation Engine automatically assigns the optimal courier partner based on shipping cost, delivery speed, and historical performance.

Multi-Carrier Shipping

Book and manage shipments across 25+ top national and regional courier companies from a single, unified seller dashboard.

Shiprocket Quick

Deliver locally within the same city in hours using hyperlocal courier integrations like Borzo, Porter, and Shadowfax.

Shiprocket X

Expand your market globally by shipping products to 220+ countries and territories, equipped with automated customs documentation support.

Shiprocket Tracking Numbers (AWB)

How to identify and use your Air Waybill (AWB) for tracking.

Finding Your Tracking ID

When an order is processed via Shiprocket, a Master AWB number is generated. The layout and format of this number depend on the specific carrier handling the package:

  • Standard Numeric AWB Usually a 10 to 15-digit purely numeric identifier. This is shared by the merchant via order confirmations, SMS, or dispatch emails.
    Example: 1234567890123
  • Carrier-Specific Formats Shipments dispatched via certain partners like Shadowfax or Elastic Run might have alphanumeric formats. Track91 automatically processes these through Shiprocket's tracking channel.

Track91 Smart Routing

Since Shiprocket works as an aggregator, your package is physically delivered by an underlying courier company (like Blue Dart or Delhivery).

Track91 queries the Shiprocket API to fetch live events from both the parent Shiprocket platform and the specific carrier, combining them into one clean, real-time tracking timeline.

Tip: You do not need to know which partner is carrying your package. Simply paste your AWB above, and Track91 will resolve the routing automatically.

Expected Delivery Timelines

Shiprocket shipments follow distinct service level agreements (SLAs) depending on the courier partner and shipping category chosen.

  • Hyperlocal (Shiprocket Quick) Intra-city express courier
    2 - 12 Hours
  • Intra-State / Metro to Metro Major cities connected via Air cargo
    1 - 3 Days
  • Rest of India (Tier 2 / 3) Standard surface network transit
    3 - 5 Days
  • Remote & International Locations Special regions and cross-border shipping
    5 - 9+ Days

Status Glossary

Understand key stages of your shipment's journey through Shiprocket's ecosystem.

Manifested / Pickup Scheduled

The seller has created the shipping label and assigned a courier. The package is awaiting physical pickup by the courier agent.

In Transit

The parcel has been picked up and is traveling between various processing hubs towards your destination city.

Out for Delivery

The parcel has reached the local hub and is assigned to a delivery executive who will attempt delivery today.

NDR (Non-Delivery Report) Raised

A delivery attempt was made but failed. Common reasons include wrong address, consignee unavailable, or customer rejecting COD.

RTO (Return to Origin)

Following unsuccessful delivery re-attempts or cancellation, the shipment is sent back to the seller's warehouse.

Shiprocket Customer Care

For delivery issues, keep your tracking number handy and contact Shiprocket directly. For order-related questions, contact the seller or marketplace you purchased from first.

+91-9266623006 Official website

Shiprocket Support

Frequently Asked Questions

Answers to the most common queries about Shiprocket tracking, delays, and deliveries.

How do I track my Shiprocket shipment?

Simply input your Shiprocket AWB tracking number in the search bar above to fetch live updates. Our system links directly with Shiprocket's tracking network to provide real-time checkpoints.

What is the tracking format for Shiprocket?

Tracking numbers are typically 10 to 15-digit numeric identifiers (AWBs) generated when the shipping label is created. Alphanumeric formats are also supported for certain specific partners like Shadowfax.

Which couriers are integrated with Shiprocket?

Shiprocket has integrations with over 25+ logistics companies, including Delhivery, Blue Dart, Xpressbees, Shadowfax, DTDC, India Post, Ecom Express, and DHL, depending on route availability.

What is "Shiprocket CORE"?

CORE is Shiprocket's AI-backed Courier Recommendation Engine. It evaluates parameters like shipping cost, speed, past delivery SLA compliance, and customer feedback to auto-assign the best courier for each order.

Why is my tracking status showing "Manifested"?

A "Manifested" or "Pickup Scheduled" status indicates the seller has printed the label and booked the shipment. The package is awaiting physical pickup by the courier team from the seller's location.

What happens during an NDR (Non-Delivery Report)?

If the courier partner is unable to deliver (e.g. consignee not available or address incomplete), they raise an NDR. Shiprocket allows the seller/buyer to provide re-attempt instructions via automated IVR calls or WhatsApp before RTO occurs.

What is RTO in Shiprocket shipments?

RTO (Return to Origin) happens when a package cannot be delivered even after multiple attempts (usually 3 attempts) or if the customer refuses a cash-on-delivery package. The parcel is then sent back to the seller.

Can I track international shipments via Shiprocket?

Yes! Through Shiprocket X, sellers can ship orders to over 220+ countries. Track91 handles international tracking by fetching updates from Shiprocket X's global logistics partners.

How do I contact Shiprocket support?

If you are a merchant, you can raise a ticket in your Shiprocket panel or call +91-9266623006. If you are a buyer, please contact the online store where you placed the order to raise a dispute or inquiry.

Can I change the delivery address after shipping?

As a buyer, you cannot change it directly. You must contact the seller/merchant immediately. The seller can update delivery instructions through their Shiprocket dashboard if the parcel is not yet at the destination facility.

Does Shiprocket deliver on Sundays?

Delivery schedules depend on the specific courier partner carrying the shipment. Premium services (like Blue Dart Express or Delhivery) do attempt Sunday delivery in major metros for e-commerce packages.

Can I pay via UPI on delivery?

Yes! The delivery agents for most major logistics partners (Delhivery, Xpressbees, Blue Dart) carry mobile QR codes. You can pay digitally via UPI (Google Pay, Paytm, PhonePe) upon delivery.

Why is my Shiprocket tracking not updating?

Scans can take a few hours to appear as the parcel moves between processing hubs, especially on surface routes. If nothing changes for more than 48 hours, contact the seller you ordered from or raise a ticket with Shiprocket using your AWB number.

Is Track91 affiliated with Shiprocket?

No. Track91 is an independent tracking tool that fetches live status for your Shiprocket shipments. For pickups, claims, or seller account issues, use the official Shiprocket panel or contact the store you ordered from.