Enter your ShipClues tracking number to view shipment status, transit checkpoints, and delivery progress.
ShipClues tracking
Get live status and transit history.
Three quick steps — free, no login required.
Check the SMS, email, or order page from your seller or courier. ShipClues numbers are usually A D followed by 14 digits or 10 to 16 numeric digits, e.g. D12345678901234, 33808518541864.
Type or paste the AWB number into the search box at the top of this page and hit track.
See the current status, every transit checkpoint, and delivery progress in one timeline.
ShipClues is an Indian shipping aggregator built for online sellers and small businesses. It carries nothing itself: every booking is placed with a courier partner — Ekart, Delhivery and others — while ShipClues issues one AWB number, one dashboard and one tracking page that follow the parcel whichever network ends up moving it.
Each order is booked with the partner whose rates and serviceability suit the destination pin code, rather than being tied to a single network.
One ShipClues AWB follows the parcel whichever partner carries it, with that courier's own scans folded into a single timeline.
Aggregated volume buys courier rates a small seller could not negotiate alone, priced by weight slab and service.
Pickups are booked with the partner at the point the label is generated, so the parcel is collected from the seller's own address.
Cash-on-delivery collections are gathered across partner networks and remitted back to the seller on a fixed cycle.
Undelivered parcels are returned to the seller through the same partner, tracked on the same AWB as the forward journey.
ShipClues issues an AWB of its own rather than passing the partner courier's waybill through, so the same number keeps working no matter which network handles the parcel.
That makes the AWB 15 characters in total. Case does not matter when you paste it — Track91 normalises it before searching.
| Route | Typical transit |
|---|---|
| Within the same city | 1-2 days |
| Metro to metro | 2-4 days |
| Tier 2 and Tier 3 destinations | 3-6 days |
| Remote and ODA pin codes | 5-8 days, subject to partner serviceability |
ShipClues publishes an expected delivery date (EDD) on most shipments, shown above the timeline when available. The actual transit time is set by the partner courier handling the parcel.
The order has been created and the AWB issued, but the parcel has not been collected yet.
A collection has been booked with the partner courier from the seller's address.
Out for pickup — the courier's vehicle is on its way to collect the parcel from the seller.
The partner courier has taken custody and the parcel has entered its network.
The parcel is moving between the partner's hubs. Each scan names the facility it reached.
ShipClues received a scan from the partner it has no matching status for. The location is still accurate and the parcel is moving normally.
The parcel is on the delivery agent's round and should reach you the same day.
Return to origin — after failed attempts or a refusal, the parcel travels back to the seller under the same AWB.
ShipClues Support
Answers to the most common queries about ShipClues tracking, delays, and deliveries.
Enter your ShipClues AWB number in the search box above. ShipClues assigns each order to a courier partner such as Ekart or Delhivery, and Track91 shows the full scan history along with the name of the partner actually carrying your parcel.
ShipClues is an Indian shipping aggregator for online sellers and small businesses. Instead of running its own delivery fleet, it books shipments across several courier partners and gives sellers one dashboard, one AWB number and one tracking page covering all of them.
It is a 15-character code beginning with the letter D followed by 14 digits, for example D12345678901234. You will find it in the shipping confirmation sent by the seller, and on the label pasted on the parcel.
ShipClues names the partner and the service level on the tracking page, for example Ekart Prime 1kg. Track91 reads that, shows the carrier beside the timeline, and links through to that courier where we support it directly.
It stands for out for pickup — the courier partner is on the way to collect the parcel from the seller. It is followed by a picked up scan once the parcel is actually in the courier network, usually the same day.
ShipClues writes unknown when the partner courier sends a scan it has no matching status for. The parcel is still moving normally and the location on that scan is accurate; the next update usually carries a proper status again.
Scan history comes from the partner courier rather than from ShipClues, so updates can lag by several hours, and long overnight line-haul legs naturally show no movement. If nothing changes for more than 48 hours, contact the seller you ordered from with your AWB number.
Most shipments arrive within 2 to 6 days. Metro-to-metro lanes are quicker, while Tier 2 and Tier 3 destinations take longer. ShipClues also publishes an expected delivery date, which Track91 shows above the timeline when available.
No. Track91 needs the AWB number to fetch a live status. If you do not have it, check the shipping confirmation message from the seller you ordered from, or ask them for the tracking number from their ShipClues dashboard.
No. Track91 is an independent tracking tool that fetches live status for ShipClues shipments from the partner couriers that move them. For returns, refunds or order changes, contact the seller you ordered from or ShipClues support.