e-PAQ Standard & Plus
Cost-effective cross-border packet delivery tailored for lightweight e-commerce goods under 2 kg. e-PAQ Plus provides end-to-end tracking milestones from US origin departure through final mile delivery.
Track91
Track Asendia USA Shipments
Asendia USA Tracking
Enter your Asendia USA tracking number to view shipment status, transit checkpoints, and delivery progress.
Asendia USA tracking
Enter your tracking number
Get live status and transit history.
How to Track Your Asendia USA Shipment
Three quick steps — free, no login required.
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1
Find your tracking number
Check the SMS, email, or order page from your seller or courier. Asendia USA numbers are usually UPU S10 format (e.g. EA123456789US) or A1/alphanumeric parcel code (e.g. A100123456789012).
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2
Enter it above
Type or paste the tracking number into the search box at the top of this page and hit track.
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3
Get live status
See the current status, every transit checkpoint, and delivery progress in one timeline.
Global Cross-Border E-Commerce Logistics
Asendia USA: Seamless International Shipping & Cross-Border Delivery
Asendia USA, a joint venture between La Poste and Swiss Post, empowers global e-commerce retailers and direct-to-consumer brands with reliable international parcel shipping, mail delivery, and customs clearance services across more than 200 countries worldwide.
Asendia USA Core Services
Tailored cross-border logistics solutions built specifically for e-commerce merchants and enterprise retailers.
e-PAQ Select & Elite
Premium parcel services providing expedited delivery timelines, commercial customs clearance options (DDP/DDU), and full signature confirmation for high-value consumer merchandise.
Direct Mail & Business Mail
Efficient international distribution for marketing brochures, corporate correspondence, catalogs, and publications utilizing global postal network agreements.
e-PAQ Returns
Convenient local return hubs worldwide allowing international buyers to easily send products back, lowering logistics costs and boosting cross-border customer satisfaction.
Asendia USA Tracking Formats
Identifying your parcel tracking reference number.
Supported Number Types
Asendia USA generates and tracks multiple identification numbers throughout a package's journey:
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UPU S10 Standard Barcode A 13-character international standard code comprising 2 initial letters, 9 digits, and 2 country code letters.
Example: EA123456789US -
A1 & Vendor Tracking Numbers Asendia internal tracking keys or carrier barcode numbers ranging from 10 to 30 alphanumeric characters.
Example: A100123456789012
Final Mile Carrier Links
When an Asendia package arrives in your destination country, it is typically handed off to a local postal operator (such as USPS, Canada Post, Royal Mail, or Australia Post).
Track91 provides the final mile tracking link directly in your tracking results, making it effortless to follow delivery on local postal networks.
Estimated Delivery Windows
Typical delivery timeframes for items shipped from the United States:
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Canada & Mexico e-PAQ Select North America3 - 6 Business Days
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United Kingdom & Europe e-PAQ Plus Transatlantic4 - 8 Business Days
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Asia-Pacific & Australia Major metropolitan regions6 - 10 Business Days
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Rest of World Standard cross-border postal packet8 - 15 Business Days
Tracking Milestone Glossary
Standard status messages encountered during shipment progression:
Shipment Information Received
The merchant has booked the shipping label and submitted data to Asendia.
Arrived at Asendia Facility
The physical parcel was received and scanned at a US processing center.
Departed Asendia Facility
The parcel has been dispatched towards the destination country or airport.
Customs Cleared
Inspection completed and import duties settled in the arrival country.
Delivered
Package successfully delivered to the recipient address or pickup point.
Asendia USA Customer Care
For delivery issues, keep your tracking number handy and contact Asendia USA directly. For order-related questions, contact the seller or marketplace you purchased from first.
Asendia USA Support
Frequently Asked Questions
Answers to the most common queries about Asendia USA tracking, delays, and deliveries.
How do I track my Asendia USA parcel?
Enter your Asendia USA tracking number (or customer reference number) in the search box above. Track91 directly connects with Asendia's A1 tracking system to deliver immediate tracking scans, customs milestones, and final mile delivery carrier links.
What does an Asendia USA tracking number look like?
Asendia USA tracking numbers can vary depending on the service selected. Common formats include 13-character Universal Postal Union (UPU) codes ending in US (e.g. EA123456789US), A1-prefixed numbers (e.g. A100123456789012), or retailer-generated alphanumeric IDs.
How long does Asendia USA take to deliver?
International e-commerce parcels sent via Asendia USA e-PAQ services typically take between 3 to 10 business days depending on destination country customs processing and local postal partner delivery speed.
Who delivers my Asendia package in the destination country?
Asendia USA partners with national postal operators and regional courier networks worldwide. For example, shipments to Canada are often delivered by Canada Post, while deliveries in the UK are handled by Royal Mail or Evri.
Why is my Asendia USA tracking not updating?
Tracking updates may pause while your package is in international transit across the ocean or undergoing customs processing in the destination country. Scans typically resume once the package clears import customs and is scanned by the local delivery provider.
What does "Shipment Information Received" mean?
This status signifies that the retailer or sender has generated an electronic shipping label and transmitted manifest data to Asendia USA. The package is awaiting physical pickup or arrival at an Asendia processing facility.
Can I find the final mile tracking link for my parcel?
Yes. When Asendia hands your package over to the destination country postal carrier, Track91 captures the final-mile carrier tracking link so you can follow domestic doorstep delivery directly.
What should I do if my package is delayed or stuck?
If tracking has remained static for more than 7 business days, check with the retailer where you made your purchase. The merchant can open a formal inquiry with Asendia USA on your behalf.
How can I contact Asendia USA customer service?
You can reach Asendia USA via phone at +1 800-477-0064 or submit an inquiry through their official contact portal at asendiausa.com. For specific merchandise questions, reaching out to the merchant directly is recommended.
Is Track91 affiliated with Asendia USA?
No. Track91 is an independent multi-carrier tracking platform providing real-time shipment updates. For shipping label generation, claims, or business solutions, visit the official Asendia USA portal.